Attention, not alerts
Attention lists only the work that needs a person, each item with a reason, an owner, its urgency, the source and the authority needed. Routine work that Automation is handling does not interrupt you.
Product
Everything a load needs, in one place everyone shares.
Connected systems feed one shared load. Intelligence reads it, Automation acts on it, and people decide, with trust and a complete history running through every layer.
The shared load
One neutral place for the load.
TruckerTech calls it a Core: the shared operating record for one movement of freight. Every participant works from the same Core, and each sees what its role, relationship and agreements allow. Sharing a load never means sharing everything.
- Created once, from any route: a form, an invitation, a document or a connected system. The same tender by email and by upload becomes one load.
- Private layers that never merge. Each company keeps its own margin, references and pay on the load, where no one else can open them.
- Invitations go to named people, not shared inboxes. Accepting the rate confirmation accepts the load.
- Stops and appointments in one place, with the facility on the same page as the carrier and the broker.
- Corrections add; they never erase. The original stays in the history next to the correction.
Core 48213In transit
Joliet, IL → Columbus, OH · dry van · about 350 mi
- 1
Pickup · Example Shipper Co.
Arrived 8:14 AM · at the stopDeparted 11:42 AM · at the stop
- 2
Delivery · Example Facility
References
- Your TMS SO-118204
- Broker TMS BRK-77310
- Carrier TMS LD-5521
- Dock scheduling APPT-0931
Needs attention
Delivery window at risk
- Why
- Late pickup; appointment unchanged
- Decision
- Request a later window
- Owner
- Morgan K., Example Broker
ETA 9:10 AM · your visibility provider · 6 min old
- Shipper
- Broker
- Carrier
- Driver
- Facility
| On the load | Shipper | Broker | Carrier | Driver | Facility |
|---|---|---|---|---|---|
| Stops, appointments and status | Sees it | Sees it | Sees it | Sees it | Sees it |
| Arrival and departure results | Sees it | Sees it | Sees it | Sees it | Sees it |
| Proof of delivery and evidence | Sees it | Sees it | Sees it | Sees it | Sees it |
| Shipper–broker rate | Sees it | Sees it | Not visible | Not visible | Not visible |
| Broker–carrier rate | Not visible | Sees it | Sees it | If the carrier grants it | Not visible |
| Broker margin and internal references | Not visible | Sees it | Not visible | Not visible | Not visible |
One load, every seat
The same Core. Each seat sees its part.
A tender arrives the way it always has, and a person reviews it. From then on the shipper, broker, carrier, facility and driver work from one record, narrowed to what each is allowed to see.
1 / 6 A tender arrives from Example Shipper Co. and is read into a proposal. A person reviews it first.
Every seat
Built for each seat on the load.
Same load. A different permitted view for each company, and for each person in it.
- CarriersStop taps replace check calls, and your TMS stays in step.
- BrokersKnow who accepted the load and what is at risk, with sources.
- ShippersEvery load's status, with its source, without emailing anyone for it.
- FacilitiesSee what is inbound against each appointment before the truck is at the gate.
- DriversTap, don't call. Your identity is yours, and your location is never stored.
- Owners and complianceDecide what runs itself, and read one complete history.
Driving or hiring drivers? See Career Network
The workspace
One workspace. Humans in control.
The Command Canvas shows what needs attention, explains it and lets you act, without opening eleven tabs to answer one question.
Understand, then go deeper
Open the sidecar on any load to see what is happening, why it matters, who has authority and what happens next. Move between views and nothing resets.
Lenses for every role
A Lens is a saved view of your workspace. Carrier, broker, shipper and facility Lenses start each role in the right place. A Lens never grants access; every view still checks your role.
Fast from the keyboard
Cmd or Ctrl and K reaches any load, person, document or action. Single keys open a preview; only a deliberate confirm ever changes anything.
Connections
Your systems remain your systems.
TruckerTech does not replace your TMS, your ELD and telematics, your scheduling platform or your factoring provider. It connects them into one operating context, and governs every exchange on the way through.
Every fact keeps its name
A specialist’s ETA or determination shows whose answer it is and how fresh it is. It is never relabeled as TruckerTech’s own.
Connected is not authorized
A connected system gains no permissions by being connected. It receives only what the purpose needs.
The load keeps working
If a connection is down or not set up yet, the load carries on with native updates, and the screen says which source is in use.
Everything can be switched off
Per connection, per capability and per provider, at any time, with a record of the change. Missing an integration? Request it from inside the work.
1 / 5 Pick the kinds of systems your operation runs.
1 / 6 Example Shipper Co. sends a load from its own system. It carries that system’s own reference.
- TMS
- ELD and telematics
- Dock and appointment scheduling
- Visibility and ETA
- Factoring and payments
- Qualification and compliance
- Identity verification
- Email and messaging
- EDI
- ERP
- WMS and yard
- Load boards
Intelligence
Ask anything. Check every answer.
TruckerTech Intelligence works inside your operation, not against an export. It analyzes, explains, compares, summarizes and drafts from exactly what you are allowed to see.
- Sources and freshness on every material answer, so you can check it before you rely on it.
- Inference is labelled as inference. A conclusion is never promoted to fact. Without enough evidence, it says so.
- It sees what you can see, and nothing more. It never cites something you cannot open.
- It proposes; you say go. It can carry out the work for you, with exactly your permissions and only after you confirm.
- Your organization decides. An administrator turns it on or off and chooses which actions always need confirmation. Your data never trains models.
- Already use an outside AI service? AI Connect lets it read the context you allow, for the purpose you allow, with a record of what was shared. It reads; it never acts.
Why is the delivery on Core 48213 at risk?
The driver recorded the Stop 1 departure at 11:42 AM Thursday, after the 8:00–10:00 AM pickup window [1].
The delivery appointment at Example Facility is still Friday 6:00–8:00 AM [2], and the current ETA is 9:10 AM [3].
INFERENCEArrival is likely to fall after the appointment window.
- 1Stop 1 departure · driver stop tapThu 11:42 AM
- 2Delivery appointment · Example Facilityunchanged
- 3ETA · your visibility provider6 min old
Action preview
Request a later delivery appointment
- Target
- Stop 2 appointment · Core 48213
- Authority
- Your broker role can request appointment changes
- Approval
- Example Facility must accept the new time
- Reversible
- Yes, the request can be withdrawn
- Who sees it
- Carrier, driver and shipper see the new window
Automation
It does the work you authorize.
Automation carries out registered actions across TruckerTech, the systems you have connected and the providers you have approved. Every automation belongs to a person or an organization, and can do exactly what that owner could do. No more.
- Personal or organization. Automate your own authorized work, or your company’s, with rules that keep working when people change roles.
- People approve what matters. High-impact steps can require two approvers. A timeout escalates; it never approves.
- Done means confirmed. A step is finished only when every destination confirms, and partial results stay visible.
- Anything unclear holds, visibly, with an owner. It never guesses.
- Limits and off switches for the organization, one workflow, one action and one owner.
Keep connected systems in step with the Core
Trigger: departure recorded at Stop 1 · Core 48213
- Update load status in your TMSConfirmed
- Update the customer portalAcknowledged · not yet confirmed
- Add a detention charge for Stop 1Held · needs approval
Held for a person
Approve or decline the detention charge
- Why
- Charge is above your approval threshold
- Owner
- Morgan K. · billing approver
- Evidence
- Stop 1 arrival and departure taps
Verification
Know who you are dealing with, before any load moves.
TruckerTech answers two questions separately: who is this person, and may they act for that company? Counterparties see only what they need.
- Organizations are matched to official records: carrier registration, state business registries and insurance filings.
- Owners and administrators prove who they are with ID Secure, and confirm the people who work for them.
- Badges, not a score. “Authority active” and “Meets your requirements” are dated facts. Your requirement result is shown only to you.
- Payment changes are held for independent verification, and mismatched domains, names or remit-to details raise a finding.
Search by MC or USDOT number · exact match only
Example CarrierCarrier · Joliet, IL
- On TruckerTech
- Authority active · registry as of Oct 14
- Meets your requirements
Not connected
How would you like to connect?
- Confirm an agreement you already have
- Set up and sign here
- Use an onboarding specialist you choose
No load is sent until permitted people at both companies confirm.
The driver experience
Built for the cab: tap, confirm, done.
Stop updates, location-confirmed arrival and departure, and proof of delivery, from the phone the driver already carries.
- One tap records arrival. Every permitted seat sees it, so nobody calls to ask.
- Location is never stored. Sharing is the driver’s choice, used once to confirm the stop; only the result is kept, in feet and miles.
- Works without signal. A tap waits on the phone and is sent once when the signal returns.
- Proof of delivery at the dock: the signed receipt and photos attach to the load before the truck leaves.
- Voice in motion. Short, read-only answers while driving; anything sensitive waits until parked.
- An identity that is theirs. The driver’s TruckerTech identity belongs to the driver, not to any carrier, and travels with them.
Core 48213Assigned
Stop 2 · Delivery
You look to be at Stop 2. Nothing is sent until you tap.
Arrived · 9:24 AM
Checked with your phone's location, used once and not kept.
1 / 5 At the dock, the driver taps Arrived. Every permitted seat sees it as it is recorded.
Audit
One audit trail, across every system.
Everything that touches a load, from every connected system, person, Intelligence and Automation, lands in one trail on the Core. Who changed what, when, and on whose authority, in seconds.
| When | What | Who | On whose authority | Source and reference |
|---|---|---|---|---|
| Fri 9:40 AM | Receiver’s name corrected (supersedes the earlier entry) | Riley M. · Person | Example Carrier | Driver’s phone |
| Fri 9:24 AM | Proof of delivery captured | Riley M. · Person | Example Carrier | Driver’s phone |
| Fri 9:12 AM | Arrived at the stop | Riley M. · Person | Example Carrier | Driver’s phone |
| Thu 2:18 PM | New window confirmed, Fri 9:00–11:00 AM | Example Facility dock scheduling · Connected system | Example Facility | Facility’s dock scheduling · APPT-0931 |
| Thu 2:05 PM | Later window approved and sent | Morgan K. · Person | Example Broker | TruckerTech Core |
| Thu 2:02 PM | Later window drafted | Intelligence | Asked by Morgan K. Drafts only; nothing sent. | TruckerTech Core |
| Thu 9:30 AM | Rate confirmation signed | Sam T. · Person | Example Carrier, accepting Example Broker’s offer | Your documents |
1 / 8 Everything on Core 48213 lands in one timeline: connected systems, people, Intelligence and Automation. Entries are added, never edited.
- Append-only and attributable. Every entry says what happened, who did it (a person, Intelligence, Automation or a connected system), on whose authority, in which system and under which reference, and when. Entries are added, never edited.
- Found by anyone’s reference. Search by the shipper’s, broker’s, carrier’s or facility’s own number and reach the load and its trail.
- Corrections never erase. A correction is a new entry that supersedes the old one; both stay, with who and when.
- Audit visibility equals your own visibility. Each seat reads the history it may already see. The broker’s private margin entries are the broker’s alone. Hold several roles? You choose which one you act as; nothing is silently combined.
- Evidence lives with the entry, not in an inbox: the photo, the signature, the signed document.
What changes
One shared load, not five copies.
Keep your systems. TruckerTech brings them together around the load.
Before: six places, no one record
- Call logDispatch → driver · no answerLeft a voicemail about the dock
- EmailRe: Re: Fwd: rate con, Thu pickup…and 3 more in this thread
- Spreadsheet48213JolietThu???
- AttachmentRateCon_final_v3.pdfIs this the latest?
- 48213?? call Morganbefore 10
- Text messagewhere are you at?
With TruckerTech: one Core
Core 48213In transit
Joliet, IL → Columbus, OH · dry van · about 350 mi
References
- Your TMS SO-118204
- Broker TMS BRK-77310
- Carrier TMS LD-5521
- Dock scheduling APPT-0931
Needs attention
Delivery window at risk
ETA 9:10 AM · your visibility provider · 6 min old
- Shipper
- Broker
- Carrier
- Driver
- Facility
Status
Recorded once, on the load. Every permitted seat sees it with its source and age.
Counterparties
Found by MC or USDOT number and connected by named people on both sides, before any load is shared.
Your systems
Connected and kept in step. Each stays the system of record for what it owns.
Decisions
Raised with a reason, an owner and the authority needed.
Evidence
Attached to the load as it happens, in one audit trail that spans every connected system.
AI and Automation
Intelligence explains with sources. Automation acts only within the authority you grant.
No longer needed
- Re-typing the tender
- A tracker per customer
- “Did you get the rate con?”
- Texting addresses and pickup numbers
- Check calls
- Waiting days for receipts
- Rebuilding the timeline from email
Unlike anything you have used
Software that answers to you.
Freight software usually means another portal to check. TruckerTech is built the other way around: calm by default, fast from the keyboard, and honest about where every fact came from.
Ask anything. Check every answer.
Intelligence explains what is happening and why, from exactly what you are allowed to see. Every material answer cites its sources and how fresh they are, and inference is marked as inference.
Nothing runs until you confirm.
Every change, whether a person, Intelligence or Automation starts it, shows its target, the authority it needs, who must approve and who will see it, before it runs.
Every fact can say why.
Any value answers three questions in one keystroke: where it came from, how old it is, and whether it is fact or inference.
One keystroke to anything.
Press Cmd or Ctrl and K to reach any load, person, document or action you are allowed to see. Dispatch works from the keyboard alone.
Live, without refreshing.
When a driver taps Arrived, every permitted seat sees it, with its source, without anyone reloading a page or picking up a phone.
Tap, confirm, done.
Drivers get one card and one large button. With no signal, a tap waits on the phone and is sent once when the signal returns.
Illustrative · synthetic data. Calm by design: no red, amber and green walls. Attention is reserved for the work that genuinely needs a person.
Getting started
Start with what you already run.
No rip-and-replace and no big-bang cutover. Every step adds value on its own.
Connect what you run
Your TMS, ELD and telematics, scheduling, factoring, email and messaging stay your systems of record. Everything else works natively until you connect it.
Invite your counterparties
Find brokers and carriers by MC or USDOT number, and invite shippers and facilities to the loads they are part of, including companies not yet on TruckerTech.
Your drivers use their phones
Drivers sign in on the phone they already carry, see their stops, tap updates and capture proof of delivery.
Start with the core workflow and add Automation, Intelligence, AI Connect, Voice or ID Secure as your operation needs them. Paying never expands what anyone is authorized to do. See pricing
Pricing
Start with the core workflow. Add capability when you need it.
Automation, Intelligence, AI Connect, Voice and ID Secure are added by the person or company that wants them. Taking part is free; see the prices.
- Paying never expands authority. A capability adds what you can do with the permissions you already have. It never adds permission.
See it on your own loads.
Tell us which systems you run and which counterparties you work with, and we will map your first loads with you.