Exact lookup, official source
Brokers and carriers are found by MC or USDOT number against official registration records, not by a look-alike name search.
Trust
Permission before anything is shown. Authority before anything is done.
Every view and every action is checked against who is asking, which company they act for and what that role allows, whether a person, Intelligence or Automation is asking.
Identity and authority
Who you are and what you may do are proven separately.
Company authority comes from official records; a person’s identity comes from ID Secure, which locks their TTID to them. Neither proof substitutes for the other, and signing in proves who you are, not what you may do.
Official records
The company is matched to official public records: carrier registration, state business registries and insurance filings.
FMCSA Verified
The company proves it controls the contact on its FMCSA record, with a code sent there, and its operating authority is active. That is what “Verified” means on TruckerTech.
ID Secured
A stronger badge on top: the company’s root person also holds a current ID Secure. Other organizations see the badge, never the person’s identity details, and a load’s creator can require it.
Verifiers
The owner or administrator can name verifiers for drivers, dispatch or billing. Verifiers hold ID Secure too.
Members, confirmed
Each person is confirmed by the company they act for. A confirmation never travels to another company.
Counterparties see the minimum
Badges, as dated facts. Never documents, dates of birth, addresses or biometrics.
- Sign-up is never blocked on verification. You can work inside your own company at once; verification raises what you can do and what counterparties see.
- One identity for life. Your TruckerTech identity is yours, not any company’s, and travels with you.
- ID Secure fails closed on expiry, revocation or a sign of risk.
- Passkeys and step-up confirmation protect sensitive actions such as a payment or banking change.
Fraud resistance
The checks TruckerTech runs against double brokering and payment fraud.
From a number to a load: no load moves between a broker and a carrier until both companies have confirmed the connection, and every load goes to named people.
Loads go to named people
The sender chooses who at the carrier receives a load, and everyone can see exactly who accepted it.
Payment changes are held
Payment destination and remit-to changes wait for independent verification. A document can never change where money goes.
Mismatches are flagged
A sender domain, company name or remit-to that does not match the counterparty on record raises a finding for review.
Connect before any load moves
No load is sent between a broker and a carrier until permitted people at both companies have confirmed the connection.
The driver’s confirmations, pickup to delivery
Where the broker or shipper adds Protect to a load, the driver confirms with a passkey on their own phone at pickup, departure, delivery and POD, only when stopped. Each confirmation, or a gap where one is missed, is on the load’s record.
Specialists stay attributed
Qualification, insurance and fraud findings from specialist providers keep their source, and the record keeps each provider’s name, result, time and version. An unavailable provider never counts as a pass.
Revocation is immediate
Ending a connection stops new loads at once and keeps the history intact.
Search by MC or USDOT number · exact match only
Example CarrierCarrier · Joliet, IL
- On TruckerTech
- Authority active · registry as of Oct 14
- Meets your requirements
Not connected
How would you like to connect?
- Confirm an agreement you already have
- Set up and sign here
- Use an onboarding specialist you choose
No load is sent until permitted people at both companies confirm.
Privacy and visibility
Sharing a load never means sharing everything.
Each company sees what its role, relationships and agreements allow. Every view is narrowed to the company you are acting for, and the audit history has your visibility: never more, never less.
| On the load | Shipper | Broker | Carrier | Driver | Facility |
|---|---|---|---|---|---|
| Stops, appointments and status | Sees it | Sees it | Sees it | Sees it | Sees it |
| Arrival and departure results | Sees it | Sees it | Sees it | Sees it | Sees it |
| Proof of delivery and evidence | Sees it | Sees it | Sees it | Sees it | Sees it |
| Shipper–broker rate | Sees it | Sees it | Not visible | Not visible | Not visible |
| Broker–carrier rate | Not visible | Sees it | Sees it | If the carrier grants it | Not visible |
| Broker margin and internal references | Not visible | Sees it | Not visible | Not visible | Not visible |
- Private layers never merge. The shipper never sees the broker–carrier rate; the carrier never sees the shipper–broker rate.
- Minimum necessary. Connected providers receive only what a purpose needs, and permission to receive data never implies permission to pass it on.
- Driver location is never stored. Sharing is the driver’s choice, and the tap is recorded either way.
- Hosted on attested infrastructure. Your data and documents are stored with our database provider, and TruckerTech is served by our hosting provider. Both maintain SOC 2 Type 2 attestations.
- Our own controls are built in. TruckerTech’s own controls — who can see what, permissions, the audit trail and how credentials are kept — are built and tested into every release. TruckerTech’s own SOC 2 report is in preparation.
Responsible AI
Intelligence explains. People decide.
Intelligence is advisory and never silently authoritative. It sees what you can see, cites its sources, marks inference, and acts only with your confirmation and your permissions.
- Your company turns it on, and an administrator can turn it off. Your company decides which actions always need confirmation, and you can only add restrictions.
- Your AI tools act only with your permissions. When you connect your AI tools with the Stack, they act with only the permissions of the person or company that connected them, and every action is audited. Like automation, they never sign, accept for your company, confirm a POD or decide a claim, and they never see TruckerTech IDs or another organization’s data.
- Insufficient evidence is a valid answer. It says so rather than guessing.
What we never do
Lines TruckerTech does not cross.
TruckerTech does not make a specialist’s determination, and it does not guarantee outcomes or compliance, or uptime except under an Enterprise agreement (99.5%). It does make these promises in its design.
- Store a driver’s location: a stop tap uses the phone’s position once, and only the result is kept
- Train models on your company’s data
- Let Intelligence or Automation create authority of its own, or act beyond yours
- Turn an inference, or an outside AI’s output, into fact
- Relabel a specialist provider’s answer as TruckerTech’s own
- Let a connected system gain permissions by being connected
- Show a counterparty your documents, date of birth, address, biometrics or risk signals
- Silently combine what you see across the companies you act for
Trust
Know who you are dealing with.
Fraud in freight usually starts with a question nobody can answer quickly: who is this, really, and may they act for that company? TruckerTech answers both, separately.
Exact lookup, official source.
Brokers and carriers are found by MC or USDOT number against official records, not a look-alike name search.
Connect before any load moves.
No load is sent between two companies until permitted people at both have confirmed the connection.
Payment changes are held.
A new remit-to or bank account waits for independent verification. A document can never change where money goes.
The driver’s location is never stored.
A stop tap uses the phone’s position once to confirm the stop. Only the result is kept.
Your data never trains models.
Intelligence works from what you can see, and nothing more.
One audit trail across every system.
Append-only and attributable: who acted, on whose authority, in which system, and when, narrowed to what each company may see.
Bring your toughest questions.
Security and compliance teams are welcome in the first conversation. Tell us what you need to see.